Is a long-term contract required?
There is no long-term contract required for your loved one to become a guest of our Memory Care Center. Our policy requires payment before your loved one stays with us.
Which services are included in your daily rate?
All of services are included in our daily rates (except beauty salon). Our specialized set of services include:
- Specially designed activities developed by our highly trained activities professionals.
- Nutritional management that includes a morning and afternoon snack and lunch.
- Nursing staff that provides health monitoring services including medical assessments, medication management and injury prevention.
Is an assessment or family orientation necessary before my loved one can be Encore guest?
To ensure that each guest is within the same acuity range and not at risk in the center, a medical assessment is administered by our nursing staff. We also include a family orientation to families with our center, its policies and procedures and to answer any questions you may have.
Is this a secure facility?
Yes. Our facility is secure and includes a locked entry; an enclosed, private courtyard and security provisions employed by our trained staff. Each family receives an access card into the building so you can come and go as you please without having to ring the doorbell. Your loved one is secure, but you can always drop in at any time.
What if my family member is afraid to go to the center?
People with dementia are usually reluctant the first few times as memory loss tends to cause fear and uncertainty with any new situation. Frequently the ones that were the most adamant in the beginning are the same ones that want to come every day once they adjust. Our staff works closely with families to find creative solutions for persuading a loved-one to attend to the center on a regular basis