My husband was diagnosed with dementia even though he is relatively young. I still work full time and struggle taking care of him and focusing on work while he is home alone all day. I found Encore on the internet and went for a appointment to see what they could offer. Laura was so kind and spoke to my husband as if they had known each other for years. She showed us the facility and we met everyone there. It made him so comfortable that he was excited about visiting the next available day. When I took him they remembered his name and mine! That is excellent customer service that I wasn’t expecting. It is so much like home! I was apprehensive all day, but when I picked him up he was laughing and enjoying his new friends. I figured he would be tired, and he was, but wanted to go back the next day. That is a testament to their caring staff and the respect they have for their clients. I love this place and am so happy we found them.
August 11, 2022
I am a friend or relative of resident 3